Description
Core Responsibilities:
- Oversees Applications, Information Technology, Property Management, and Facilities functions for the organization
- Overall responsibility to plan, coordinate, direct, and design all operational activities for the IT department, as well as provide direction and support for IT solutions that enhance mission-critical organization operations. Performs assessment of internal or external sourcing of and manage the ongoing provision of activities and services related to information technology, data and telecommunication systems
- Coordinates the comprehensive preventative, routine, and planned maintenance for organization buildings, land, systems and equipment
- Overall responsibility for facility site selection and lease management
- Provides oversight of facilities and construction management activities
- Overall responsibility for facility management, including the assessment of internal or external sourcing of, and manage the ongoing provision of activities and services related to facilities and building maintenance
- Advises, negotiates, manages and administers all contracts in area of responsibility
- Conducts staff meetings with team members as appropriate
- Promotes and facilitates integration, collaboration and teamwork between all departments throughout the organization to advance business operations overall plans and initiatives
- Maintains the organizational structure and processes necessary to manage business operations’ current activities and its projected growth
- Develops and implements systems for monitoring project performance, including evaluation tools to measure outcomes
- Provides coaching and mentoring needed to build a dynamic, flexible, customer-centered culture
- Provides oversight responsibility for policies, systems, and procedures within Business Operations
- Ensures organization compliance with accrediting, licensing, and regulatory bodies.
- Responsible for affiliate contract management system and ensures information is current
- Maintains an effective leadership style with team members
- Provides timely feedback and performance evaluation reviews with staff
- Ensures all required training is completed for direct reports and has overall accountability for staff
- Establishes and follows overall budget for areas of responsibility
- Responds or addresses escalation of problems/issues as appropriate
- Ensure processes are in place and being followed for excellent business operations quality, risk management, and patient and staff safety, including successful completion, and remediation of audits
- Produces timely and accurate reports to Maripoza
- As a member of the leadership team, ensures achievement of agency goals, vision and mission